Travel Advice

We look forward to welcoming you to Hunter Valley Wine Country. A friendly reminder to please book ahead before your visit to ensure you don't miss out. For opening hours of individual businesses, health & safety requirements and how to book, please contact the business direct. Please ensure you stay up-to-date with the latest travel advice and any restrictions before and while you are travelling.

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Hunter Valley Tours

Tours & Activities Cessnock & Districts

Description

2020 Local Business Award " Outstanding Tourism Service" winner. Hunter Valley Tours provides daily wine tasting tours in the Hunter Valley region with a difference, that stands out from the rest! We are a small tour service, well presented, professional, polite, energetic and very focused on giving you the 'very BEST' service

Description

Hunter Valley Tours is a small tour service specializing in uniquely personalized tours in the Hunter Valley. Hunter Valley Tours is known for intimate personalized boutique cellar door wine tasting tours. We often get feedback saying that people have been to the Hunter Valley several times but never been to the cellar doors, we visit. our wine tasting tours have been rated 5 stars on a consistent basis. We only provide small-group quality value-packed sightseeing informative wine tasting tours through the Hunter Valley wine region. We also provide mobility accessible services for you, being the first privately owned tour service to start operating accessible tours in the Hunter Valley in 2015. We are the only fully trained and qualified assisted travel service in the Hunter Valley. Hunter Valley Tour's belief is to focus on you and your time in the Hunter Valley. Our tours are about you and you experiencing how amazing and exciting being in the Hunter Valley can be. Julie and her team of professional tour guides make touring in the Hunter Valley a pleasure. Together they are a small family, well presented, professional, polite, energetic, and very. Julie and her team make touring in the Hunter Valley fun, informative, and a pleasure. A customer who joined us in June 2019: Exceptional day in the Hunter Valley Couldn’t fault our day out with Julie. Perfect host, fantastic itinerary to some amazing wineries and so attentive. I have done numerous wine tours in the Hunter and this tour far exceeds them all! Date of experience: June 2019 Another person said: Great tour with Julie A wonderful tour with the lovely Julie. She was very professional, smooth, and genuinely cared that everyone was having a good time. The selection of wineries and the vodka/gin distillery was perfect. Definitely booking with her next time we are in the valley! Date of experience: April 2019 Individuals, Couples, Families, Small and large groups up to 20 welcomed.

Map & Directions

Pokolbin NSW 2320

Map

Phone: 0456737888
Mobile: 0456737888

Cancellation Policy

TERMS AND CONDITIONS DATED: MARCH 2020 Cancellation for Shared tours – Cancellation more than 7 days of tour - HVTours offers you a 70% refund after 15% booking fee administration and handling fees Cancellation less than 7 days cancellation - No refund will be given Cancellation of last-minute bookings - No refund is given Cancellation for Private Wine Tours – Cancellation 20+ days from tour date - HVTours offers you a full refund minus 15% booking fee administration and handling fees Cancellation less than 20+ days from tour date - A 50% refund plus 15% booking fees administration and handling fees Cancellation less than 7 days from tour date - No refund will be offered Bookings are secured with a deposit of 15% at the time of booking. HVTours will endeavour to provide you an alternative booking tour voucher unless the cancellation is an event of abuse not adhering to instructions directions or advice given damage harm or violence to others caused by you or one of your party than no alternate options will be given and your tour cancelled. HVTours is not to be held responsible for any injury illness death loss (for example loss of enjoyment) damage expense cost or other sum or claim of any description whatsoever which results from any of the following: the act(s) and/or omission(s) of the person(s) affected or any member(s) of their party or – the act(s) and/or omission(s) of a third party not connected with the provision of your tour and which were unforeseeable or unavoidable or any event where we or the supplier of the service(s) could not even with all due care foresee or avoid. Such events may include war or threat of war pandemic riot civil strife actual or threatened terrorist activity industrial dispute natural or nuclear disaster adverse weather conditions fire and all similar events outside our control. COVID-19: As this is an evolving pandemic - our conditions of participation and delivery of service/s can be updated without notice. Customers are required to adhere to these policies without exception When you book with us the person who makes the booking will be liable for the non-payment of any fees or payment of all damage caused to our vehicles and property or any hire vehicles and equipment by any member of their party. Damage includes vomiting on the bus with a $300 cleaning fee charge. We reserve the right to report bad debts to independent credit data agencies HVTours will take reasonable care accommodating passengers traveling with a disability injury food allergies and other conditions and situations that may impact or interfere with the activity. We encourage customers to contact us directly (in writing or via telephone) at least a week preferable more than a week before the tour date with any special requests. We expect all passengers to have consideration for other passengers and people. If in our reasonable opinion or in the reasonable opinion of any other person in an authority position you or any member of your party behaves in such a way as to cause or be likely to cause danger harm or distress to any third party or damage to property we are entitled without notice to terminate the tour and insist your removal from the tour. HVTours has no further responsibility toward such person(s) including any return travel arrangements. No refunds will be made and we will not refund or pay any expenses or costs incurred as a result of the termination. HVTours ensures all staff and sub-contract providers are licensed and hold NSW Drivers Authority issued by the NSW Department of Transport. All drivers drive in a safe manner and do not place passengers at risk of harm. We may provide the Services to you using our employees contractors and or third-party providers While we attempt to accommodate requests for particular vehicles wherever possible our buses are allocated based on operational need and we cannot guarantee that a particular vehicle will be used for your group Lost Property inquiries and collections can be made during office hours on 0456 737 888 or info@hvtours.com.au All lost property is held for a period of three months (except for perishables) and then either disposed of or send to local charities. Every effort is made to return lost property to its rightful owner however Hunter Valley Tours do not accept responsibility for the return of lost property. Publicity and image use rights—all photos taken by the company during a tour or hire are and will remain the property of HVTours. Photographs may be used for advertising social media or other publicity and media.